Returns & Exchanges -

Return & Exchange Policy

At RHNOR, your satisfaction is our priority. Here’s a quick guide to our return and exchange policy:

Exchange is possible ONLY if you received a wrong or damaged item.
The item must be unworn, unused, with original tags and original packaging.
Please retain your receipt or proof of purchase.
You may request a return within 48 hours (2 days) of receiving your order.
To be eligible for a return:
The item must be unused and unwashed.
The item must be in original packaging with tags intact.
An unboxing video is required as proof in case of any issue.
Return Conditions
Returns are only accepted in the following cases:
Wrong item delivered
Incorrect size sent by us
Manufacturing defect
Exchange Policy
Size exchange is available (subject to stock availability).
Customers will bear the delivery charges for exchanges.
Refund Policy
Refunds will only be issued if the product is out of stock.
Otherwise, exchange will be provided.
Non-Returnable Cases
We do not accept returns in the following situations:
Change of mind
Slight color difference due to lighting or screen resolution

Kindly inspect your order upon delivery.
Contact us immediately if your item is defective, damaged, or incorrect at admin@rhnor.com.

Customized stitching, express stitching, and shipping charges are non-returnable.
Sale items and gift cards cannot be returned or exchanged.
International orders are non-returnable.

Refunds are not standard practice; however, order cancellations within 24 hours may be considered.
Approved refunds will be issued in the form of a gift voucher, which can be used on your next purchase.
In applicable cases, refunds to the original payment method may take up to 10 business days.
If you have not received your refund after 15 business days, please contact us at admin@rhnor.com.